Create an account and confirm sign-in
Open the account creation page in the user panel and set a username and password. VPN84 doesn’t require an email address; your username and password are all you need to create an account. Choose a username you’ll recognize, use a password you don’t use on other websites, and store it securely in your password manager. Don’t put your password in public notes, group chats, or screenshots you share.
After submitting, follow the page prompts to open your account overview. If you’re still on the form, read the nearby instructions and check for issues such as an unavailable username or missing information, then correct the relevant field. Don’t submit repeatedly just because the page hasn’t changed yet. Seeing your account overview means you’re signed in to the panel in this browser. You’ll still need to choose a plan; creating an account alone doesn’t activate a subscription.
Before switching browsers or devices, make sure your login details are saved. The VPN84 website and user panel are separate: the website is for guides and plan information, while account details, orders, and subscriptions are managed in the panel. To continue from here, use the link below. If you already have an account, go straight to the login page instead of creating another one.
Check: You can access your account overview and have saved your username and password. Once that’s done, go to the Plans section.
Choose a plan and confirm payment
In the Plans section of the user panel, first compare monthly subscriptions and data packages. Monthly subscriptions are suited to ongoing use, with data resetting each month on the date you subscribe. Data packages suit more occasional use: they last until the data is used and never expire. Choose based on how often you go online and whether you regularly stream video or download large files. You don’t need a higher tier just because you use multiple devices.
VPN84 monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packages are ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. There’s no limit on the number of devices connected at the same time, but they share the data allowance. Device count and data allowance are separate considerations. See the Plans page for full pricing and billing details. Complete your purchase in the user panel.
Once you’ve chosen a plan, check its name, price, and billing terms in the order details. Then pay using one of the available Alipay, WeChat Pay, or USDT options. After payment, return to the panel to check your order and plan status; don’t assume your plan is active just because the payment page redirected. If the payment result and panel status don’t match yet, make sure you’re signed into the same account and check your order history before trying to pay again.
VPN84 offers a 60-day money-back guarantee. See the refund policy for details. If you upgrade a monthly subscription partway through its term, the price difference is converted into remaining days; an upgrade doesn’t automatically start a full new billing period. For your first setup, activate the plan you chose before getting your subscription. This makes it easier to check each step.
Check: The order result in the panel matches your plan status. If the order is still pending, resolve that first rather than repeatedly trying to import an empty subscription.
Get your subscription from the panel
Once your plan is active, return to the account overview and find your subscription details. The subscription link lets a client retrieve server configurations. It isn’t an individual server address to open in a browser or a client download link. Get your own subscription after signing in. If the overview says your plan isn’t active or no configuration is available, check your plan and order first; don’t use someone else’s link.
If the panel offers a one-click import option for your installed client, use it to open the corresponding app. Check the app name before continuing. If you haven’t installed a client yet, or the system can’t open the app, copy the subscription link and paste it into the client’s import section instead. Copy the entire link without changing its parameters, removing the end, or adding extra text.
Your subscription link contains credentials for your account, so protect it like a password. Hide the full link in screenshots and support tickets. Don’t paste it into public speed-test websites or shared documents. This guide doesn’t provide real subscription links, and you don’t need to send yours to anyone for testing. After importing, check that the server list appears in your client. That’s a better setup check than opening the subscription link in a browser.
Check: You’ve copied your subscription link or opened the import confirmation screen in the intended client. Next, finish setting up the client on this device.
Import on each platform
Get the VPN84 client from the Downloads section of the user panel, choosing the option for your device. Sign in to download the client for Windows, macOS, Android, or Linux. You’ll also need to sign in to the panel to get your subscription. The iOS download option is available when your plan is active. The instructions below cover common platforms. If menu names differ, look for the subscription management or configuration import option.
Windows: Add a configuration from a link
Use the Windows desktop client provided in the panel. After installation, open it and look for an add option in the “Subscription” or “Configuration” section. Choose the option to import from a link. Paste the full subscription link you just copied. Give it a recognizable name if prompted, then save and update. You should see the configuration in the list, with a region or server list you can expand.
If you’ve saved the link but no servers appear, check whether you need to click Update manually, then make sure you copied the full link. Once the servers appear, select this configuration as the active one. For your first connection, use the client’s default settings and don’t run another proxy app at the same time; multiple apps may conflict over system proxy settings. Follow the client’s prompts if administrator permission is required.
macOS: Check network permissions after importing
Use the macOS desktop client provided in the panel. Install and launch it, then open the subscription or configuration manager. Choose URL import or add from link, paste your subscription, and update it. If macOS asks to add a network configuration, make sure the request comes from the client you just installed, then follow the system prompts to allow it. Importing a subscription alone doesn’t grant the required network permissions.
After the update succeeds, check that the right configuration is selected and that you can open the server list. If one-click import from the panel doesn’t work, return to the client and paste the link manually; you don’t need to reinstall it. Keep the client running after connecting. If you close its window, distinguish hiding the window from quitting the app completely; otherwise, you may assume the connection is still active when it isn’t.
Android: Update your subscription, then connect
In the Android client provided in the panel, open the Configuration or Subscription page and tap Add. Choose the URL or link option, paste your subscription, and save it. Update the subscription; the server list should appear. Select a configuration, return to the connection screen, and start the connection. When Android asks for permission to set up a network connection, check the app’s name and source before allowing it. Then confirm that the client shows a connected status.
For the first test, keep the app in the foreground and open your target website in a browser. Once it works, switch the app to the background. If the connection drops only after locking the screen or switching apps, first check the system’s background restrictions for the client rather than changing your subscription. Battery and background settings vary by device. For more help, see Troubleshooting mobile background disconnections.
iOS: Get and import the client through the panel
With an active plan, open the iOS option in the panel’s Downloads section and follow the instructions to get a client that supports subscription imports. If the option says an active plan is required, return to the overview and check your plan status. Don’t use an installer for another platform. After installing the client, try the corresponding one-click import option in the panel, or choose Add from URL in the client’s Subscription or Configuration section.
Paste your subscription, save it, and update it. Check that the server list has loaded, then select a server and connect. When iOS asks to add a VPN configuration, confirm the request comes from the intended client and allow it. If one-click import only opens the app without adding a configuration, add it manually from the subscription manager. Don’t keep toggling the system VPN switch before any servers appear.
Linux users can also get the appropriate client through the panel and import their subscription from the client’s Subscription or Configuration section. On any platform, confirm that the subscription updated successfully and the server list appeared before testing the connection. For subscription update failures or incompatible configuration formats, continue with Troubleshooting. This guide doesn’t cover advanced network settings.
Connect and verify
Open the imported server list and choose a server in the region you need for your target service. If you don’t have a specific region in mind, try Hong Kong, Singapore, or Tokyo. Performance depends on your local network and current routing conditions. Check the global server locations page for server types and coverage; a server’s name alone doesn’t guarantee it will be faster.
A connected status in the client only means the connection process has started. You still need to test access. First, open a website you can normally reach to check that your local connection is working. Then visit the international website you want to use. Once it loads, test the feature you actually need, such as saving a document, starting video playback, or signing in to an app. This helps distinguish basic connectivity from account or regional requirements imposed by a specific service.
If your browser works but a particular app doesn’t, don’t assume your subscription has stopped working. The app may be holding on to an old connection or not using the current proxy route. Fully quit the app, then reopen it while the connection is active. If that doesn’t help, follow the troubleshooting steps for an app that isn’t using the proxy. Don’t disable system security features or override all network settings just to fix one app.
If you can’t connect at all, disconnect the client first and check that your local network can still reach familiar websites. Then check the selected configuration and your plan status. If the connection works but performance is inconsistent, keep the same device and local network and try another server, changing only one factor at a time. Streaming and AI tools may also be affected by the target service’s regional rules, account status, or server-side policies. A connection icon alone can’t confirm that every feature will work.
After testing, note the configuration and server name that work so you can check them again later. If you need help, open a support ticket in the user panel and include your device’s operating system, client name, the step where the issue occurred, and what happened after trying another server. Hide your password, full subscription link, and sensitive payment details in screenshots. If you have a specific symptom, read Troubleshooting first and list the checks you’ve already tried to reduce back-and-forth.
You’re all set when your plan is active in the panel, the client can update its server list, and the target website or app works after connecting. Save your account details and current configuration. To refresh the server list later, use the client’s subscription update option.